📜 Digital Product Policy

Last Updated: [20th March, 2026]

Welcome to Padma Buy. This policy outlines the terms and conditions for all digital products sold on our platform, including e-books, software, design resources, gift cards, games, and downloadable resources. 

💻 Definition of Digital Products

Digital products refer to non-physical items that are delivered electronically, including but not limited to:

• E-books
• Software and tools
• Gift Cards
• Games
• Graphics design resources
• Video editing resources
• Downloadable files

⚠️ No Refund & Return Policy

📌 All digital products are non-refundable and non-returnable.

Once a product has been delivered or access has been granted, it cannot be returned or exchanged under any circumstances.

⏱ Delivery Method

Digital products are delivered through:

• Email
• Download links
• User account access

📌 Delivery is usually completed shortly after order confirmation.

🔐 Customer Responsibility

Customers are responsible for:

• Reviewing product details before purchase
• Ensuring device/software compatibility
• Providing a valid email address

🚫 Prohibited Activities

The following actions are strictly prohibited:

• Sharing digital products with others
• Reselling or redistributing the product
• Unauthorized copying or distribution

📌 Violation of these terms may result in legal action.

⚠️ Technical Issues

If you face any issues such as:

• Unable to download files
• Broken or invalid download links

👉 Please contact us for assistance.

📌 However, such issues do not qualify for refunds.

🧾 Multi-Brand Platform

Padma Buy operates as a multi-brand platform.

Digital products may be provided by associated brands including:

• Charm Of Chapters
• Padma Access

📞 Contact Us

If you have any questions regarding digital products, please contact us through our official contact page.