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Welcome to Padma Buy. To ensure smooth order management and a better customer experience, we follow the cancellation policy outlined below.
Customers can request to cancel an order within a limited time after placing it.
👉 Orders can be canceled:
Before order confirmation
Or before the order processing begins
📌 Once the order is shipped, it cannot be canceled.
Cancellation requests must be made within 1–2 hours of placing the order
Late requests may not be accepted
Once the order is handed over to the courier, cancellation is no longer possible
In such cases, the Return & Refund Policy will apply
Padma Buy reserves the right to cancel any order under the following conditions:
Product is out of stock
Pricing error or incorrect listing
Incorrect or incomplete customer information
Customer is unreachable for confirmation
Suspicious or fraudulent activity detected
Orders may be verified through phone call or message
If confirmation is not received, the order may be canceled automatically
Digital products (e-books, software, etc.) cannot be canceled once access or delivery is provided
These products are processed immediately after order confirmation
Please provide accurate information while placing an order
Avoid placing fake or unnecessary orders
📌 Repeated fake orders may result in restriction of future orders
If you need assistance with order cancellation, please contact us through our official contact page.