📜 Order Cancellation Policy
Last Updated: [20th March, 2026]
Welcome to Padma Buy. To ensure smooth order management and a better customer experience, we follow the cancellation policy outlined below.
❌ Order Cancellation Rules
Customers can request to cancel an order within a limited time after placing it.
👉 Orders can be canceled:
- Before order confirmation
- Or before the order processing begins
📌 Once the order is shipped, it cannot be canceled.
⏱ Time Limit
- Cancellation requests must be made within 1–2 hours of placing the order
- Late requests may not be accepted
📦 After Shipment
- Once the order is handed over to the courier, cancellation is no longer possible
- In such cases, the Return & Refund Policy will apply
🚫 Cancellation by Padma Buy
Padma Buy reserves the right to cancel any order under the following conditions:
- Product is out of stock
- Pricing error or incorrect listing
- Incorrect or incomplete customer information
- Customer is unreachable for confirmation
- Suspicious or fraudulent activity detected
📞 Order Confirmation
- Orders may be verified through phone call or message
- If confirmation is not received, the order may be canceled automatically
💻 Digital Products
- Digital products (e-books, software, etc.) cannot be canceled once access or delivery is provided
- These products are processed immediately after order confirmation
⚠️ Important Notes
- Please provide accurate information while placing an order
- Avoid placing fake or unnecessary orders
📌 Repeated fake orders may result in restriction of future orders
📞 Contact Us
If you need assistance with order cancellation, please contact us through our official contact page.